As of September 1, 2016 Wacom Cloud is becoming Inkspace
Details for Wacom Cloud (Software / Web Service)
- Cloudservice from Wacom
- Login and user information handling
- Storage for Dropzone
- Login with either
- Username & password
- Wacom Pen & PIN
It is possible to register a Wacom pen (KP-* / ICS / …) for the login.
When the pen is on the tablet, the app (e.g. Dropzone) will ask for the PIN assigned to the pen – and the app gets access to the data stored in the Wacom Cloud
Available at - https://cloud.wacom.com/
If a customer is having a problem with their Wacom Cloud account, or accessing files the case needs to be escalated the Tier 3. The subject should be changed to Wacom Cloud Issue. The top note in the case needs to include a clear description of the problem and the customers email address that was used to create their account. Explain to the customer the case is being escalated to our Cloud team and a representative will be in contact with them as soon as they have a solution or more information, provide the customer with their case number. Then escalate the case to Tier 3.